* OPENING THE BUSINESS: Have 2 employees together, meet and unlock the business. One should stay outside, while the other checks the interior. After clearing, both may enter.
* CLOSING THE BUSINESS: Employees should accompany each other to their vehicles - especially at night. If this is not possible, perhaps a security guard for the shopping center can escort the last employee to his/her car.
* BANK DEPOSITS: Making bank deposits alone can be dangerous. Employees making deposits should always go in pairs. If you are alone, vary deposit times and carry the deposit inside a purse or a plain bag. Do not use a bank bag or a bag with a name on it. Never make deposits after closing, as this is an obvious sign for hold-ups.
* TAKING OUT THE TRASH: Doing this in pairs is much safer, both for the employee and the business.
* PANIC BUTTONS: Install panic buttons at the front counter. Make sure there are phones near both front and rear entrances.
* CONTROLLING ACCESS: This enhances personal security. Keep secondary exits locked. Limit access to secondary exits by non-employees, by having doors alarmed and labeled "EMERGENCY EXIT ONLY" or limit access to the area around the door.
* KEEP RESTROOMS LOCKED: Be in control of access to restrooms, storage areas, etc. This prevents assailants from hiding in waiting and "breakouts".
* ID BADGES FOR ACCESS CONTROL: They are only as good as the enforcement of the policy.
* VISIBILITY: This increases safety. Keep parking and walking areas well lit, and keep the area around the building clear of debris. Stacks of boxes and pallets can be hiding places for assailants. Install mirrors or Closed Circuit TV in rooms with blind corners and in enclosed parking facilities.
* HELP KEEP EMPLOYEES SAFE:
1. Keep buildings locked whenever public access is not necessary
2. Watch for suspicious persons (persons not having legitimate business.)
3. Look into your car before entering it.
4. If you think you're being followed, find other people.
5. Use the "buddy" system.
6. Take access control policies seriously.
* IF CONFRONTATION DOES OCCUR, these are the safety procedures to be kept in mind:
1. Don't be a hero. Do nothing to risk your personal safety.
2. Consider all guns, or threat of guns, as loaded weapons.
3. Activate alarms only if you can do so without detection.
4. Attempt to alert co-workers only if you can do so safely.
5. Follow directions exactly, without volunteering.
6. Without seeming obvious, study attacker's distinguishing features.
* WHILE YOU ARE OUT:
1. Try NOT to go out alone at night. Avoid unfamiliar areas, if possible.
2. Don't take shortcuts: don't walk in or near alleys, and don't walk on deserted streets.
3. Use caution in parking lots. Don't walk in poorly lit areas, dark doorways or near shrubbery.
4. Don't accept rides from strangers and don't respond to comments from strangers on the street.
5. Don't get into an empty elevator with a stranger. If you do ride with another person, stand near the control panel and if attacked, press as many of the control buttons as possible.
6. Don't hitch hike. If someone suspicious is following you, cross the street and walk into an open business.
7. Watch your surroundings and be alert for suspicious persons, especially around banks, stores, streets and your car or home.
8. If you are alone at work after business hours, keep the door locked.
9. If you work late, ask the security guard or a co-worker to walk you to your car.
10. When meeting a new friend, exchange phone numbers only, not addresses. On a first date, let family and friends know where you are going. Consider a daytime meeting rather than a night meeting.
* IN YOUR AUTOMOBILE:
1. Never pickup hitch hikers.
2. Don't park in the dark
3. Never leave your keys in the car.
4. Never allow another vehicle to follow you home.
5. Have your keys in hand so you can open the door without delay
6. Always keep your car in gear when stopped at a traffic signal or stop sign, so if threatened in any way, you can quickly drive away.
7. Always check the back seat of your car before getting in.
8. If you stop to aid others, do not get out of the car. Ask what the problem is and go to the nearest phone and call police.
9. Always lock your doors while driving.
10. Always prearrange meetings with anyone so you do not have to wait alone.
* RIDING THE BUS:
1. During off hours, ride as near the operator as possible.
2. If you are going to be out late, make sure you have cab fare.
3. If someone on the bus bothers you, change seats and tell the operator.
4. Have your fare or pass ready in hand when boarding the bus.
5. At night, avoid dark and isolated intersections or stops.
6. Look around when getting off the bus. Be aware of the people around you.
* IF YOU ARE ATTACKED:
1. Use common sense. Try to talk your way out of it.
2. Try to negotiate.
3. Stall for time.
4. Be verbally assertive.
5. Distract or divert the assailant, then flee. Run toward an open business or a group of people. Hide if you get the opportunity.
6. Scream loudly and keep it up to attract attention and help from people nearby.
7. If the attacker threatens you with a deadly weapon and you come out of it alive, you took the proper course of action. During an armed attack, you must decide the proper course of action. There is no hard and fast rule as to self defense. You must consider your physical capabilities, your location and your perceived chances of success. If you cannot escape, bide your time and look for another opportunity, a half-hearted attempt could be worse than no attempt at all.
8. Notify the police immediately.
1. Remain calm and listen to the robber's demands.
2. If you panic, you increase the possibility of violence.
3. Avoid making sudden or threatening moves.
4. Do not resist the robber's efforts to take your property.
5. Do not offer items that are not specifically requested.
6. Observe and remember the perpetrator's physical description (Gender, Race, Age, Height, Weight, Clothing Description, any weapons displayed or threatened)
7. If you can do so without placing yourself in danger, attempt to note the license plate number, description of perpetrator's vehicle and direction of travel.
* REPORTING A ROBBERY:
1. Go to a safe location as quickly as possible and call 911 for the police.
2. Write down any information you remember regarding the incident, including descriptions of people, vehicles and weapons involved while it is still fresh in your mind.
3. Attempt to keep all witnesses at the scene until the police can interview them. If a witness has to leave, attempt to obtain his/her name, address and phone number.
4. Do not touch or move any evidence.
5. Make a list of property taken along with serial or personal identification number if possible.
* ROBBERY PREVENTION TIPS:
1. Avoid poorly lit areas. If you must walk through such areas, walk purposefully and with an air of confidence.
2. When walking to your vehicle, have your car keys in hand, before walking across the parking lot. When you enter your vehicle, immediately lock your doors.
3. When driving, keep your doors locked at all times and your car windows rolled up to the point that an arm can't be stuck in your vehicle.
4. When possible, don't walk alone or on dark streets. Do not take shortcuts through deserted areas.
5. Avoid displaying large amounts of cash and keep tempting targets, such as jewelry, as hidden as possible.
6. Before you use a bank's automated teller machine, be observant. Look around the area for people loitering.
7. Whenever possible, park your car in a well-lit area and as close to an open business as possible.